Resources
Chargeback prevention guide
Chargebacks damage processing stability. Prevention is far cheaper than dispute response.
1
Descriptors
A clear, recognisable descriptor reduces 'unknown charge' disputes.
2
Customer service
Easy refunds and responsive support stop disputes before they become chargebacks.
3
Fraud rules
3DS, velocity rules, and screening reduce fraud-led disputes.
4
Evidence
Strong evidence — delivery, communication, T&Cs — wins more representments.
Ready to move forward?
Review your chargeback risk